Application Support Analyst

Alfreton, Derbyshire

Overview: 

Equip Outdoor Technologies own and operate two leading aspirational outdoor brands Rab and Lowe Alpine.  The IT function of Equip supports both UK offices and to an extent, the overseas subsidiaries in US/Canada/NZ/Germany and the Netherlands. 

Key responsibilities will include: 

  • Supporting users throughout the organisation on IT related issues, primarily software based, but hardware where the opportunity or need arises.
  • IT Project work as directed by line manager.
  • Liaise internal departments on support and development issues.
  • Deliver training on software packages where applicable.
  • Maintenance of the support log and identification of training needs in users
  • Mapping system architecture and changes that may occur 

To join us you must have: 

Essential Requirements:

  • An energetic, hands on approach to the role.
  • Excellent communication skills with the ability to talk to people at all levels
  • The ability to work under pressure in a fast-paced environment to tight deadlines.
  • Able to handle multiple projects and prioritise accordingly
  • Team commitment
  • Degree or Equivalent in an IT related discipline
  • Experience of MSSQL server, Microsoft Dynamics Nav 

Desirable Requirements:

  • A passion for the outdoors
  • Previous experience in an organisation using multiple and integrated software packages
  • High level of experience of using Microsoft Office (Word, Excel, Outlook)
  • A detailed knowledge of ERP systems and supporting architecture
  • JET Reporting experience
  • Experience of analytics
  • An understanding of IT needs in a retail environment 

What we can we offer you in return: 

A competitive salary, company bonus scheme, pension and life assurance, flexible working schemes and an early finish on Fridays.  Great staff discounts on our products and we offer a wide range of reciprocal trade discounts on climbing, bikes, camping, sailing and running equipment.  We have a casual dress code and we operate an open and friendly company with a relaxed environment but we work hard to get the job done.  We have great modern office facilities and free on-site parking. 

About us: 

Equip Outdoor Technologies UK Ltd based in Alfreton, Derbyshire specialise in the design and marketing of technical outdoor clothing and equipment. Our experienced and enthusiastic team develop innovative designs, manufactured to the highest standard and brought to market throughout the world.  Equip Outdoor Technologies own and operate two leading aspirational outdoor brands Rab and Lowe Alpine.  For further information on Equip please visit our website at www.equipuk.com 

The closing date is 2nd August 2019  

For general enquiries contact: recruitment@equipuk.com 

NO AGENCIES PLEASE 

Posted:
25 Jul 2019
Closing date:
02 Aug 2019
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