Retail Manager


Founded by Yukio Yamai in 1958 and established in Niigata prefecture in Japan, the iconic Japanese leading outdoor brand/life value creator is one of the most innovative and creative companies in the world with so many loyal fans around the world.

Snow Peak offers high-end outdoor equipment, mainly camping goods, kitchen ware, cookware, furniture, unisex ready-to-wear, bags, shoes and accessories.

Snow Peak UK website: 

Main responsibilities 

  • Organise all store operations and allocate responsibilities to personnel.
  • Supervise a team of sales associates, oversee and support teamwork, guide staff towards maximum performance.
  • Oversee cafe operations in store as to improve customer experience.
  • Be responsible for third-party products and act as contact point of main suppliers.
  • Organise store events periodically to enhance Snow Peak brand experience.
  • Manage store shifts and optimise store operation efficiency.
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
  • Monitor stock levels and purchases and ensure they stay within budget.
  • Deal with complaints from customers to maintain brand reputation.
  • Inspect the areas in the store and resolve any issues that might arise
  • Plan and oversee in-store promotional events or display.
  • Keep abreast of market trends to determine the need for improvements in the store.
  • Analyse sales and revenue reports and make forecasts.
  • Ensure the store fulfils all legal health and safety guidelines. 

Job requirements

  • Enthusiasm for outdoor activities
  • Extensive experience in high-end outdoor brand and/or apparel retail in a managerial role
  • Excellent IT skills (ideally with experience of Shopify, SAP and Zendesk)
  • Numerical skills
  • Verbal communication skills
  • Teamworking
  • Organisational skills
  • Resourcefulness
  • Commercial awareness 

Benefits (include but not limited to the following)

  • £38k-£42k
  • Camping training/events
  • Staff discount on Snow Peak products
  • Private healthcare insurance 

Start date: Mid-August

Job location: London 

All applicants please send CV to 

Why work with us?

This is a fabulous opportunity to join the Snow Peak adventure and to actively contribute to the development of the business by becoming part of a thriving team that offers endless possibilities to learn and grow. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Snow Peak is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

25 Jun 2020
Closing date:
24 Jul 2020
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